We are proud to maintain an experienced, knowledgeable staff and always welcome applications from qualified individuals wishing to join our team. We offer an excellent benefits package including Health Insurance and an Employee Stock Ownership Program. Please apply in person with a completed employment application at either of our locations. An included resume is preferable. Crown Enterprises, Inc is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
How to apply:
Download the application or pick one up from customer service at 145 Hutton Ranch Road in Kalispell or at our Whitefish store in the Mountain Mall. Applications may also be submitted via email to jobs@sportsmanskihaus.com. No phone inquiries please.
Action Sports / Bike Retail Sales Associate, Part-Time / Full-Time (Kalispell, Whitefish, Coeur D'Alene)
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives. EXPERICENCE WITH BIKES AND KNOWLEDGE OF BIKE PRODUCT IS NEEDED.
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, peers and management
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Job Description and Details:
- EXPERICENCE WITH BIKES AND KNOWLEDGE OF BIKE PRODUCT IS NEEDED.
- $14.00 - $16.50/HR Depending on experience
Assistant Store Manager, Full-Time (Coeur D'Alene)
Assistant Store Manager, Full-Time (Coeur D'Alene)
Assistant Store Managers are the strong right hand to the store manager and responsible for the store's day-to-day activities. Their role is to optimize store sales and profitability. Under the direction of the store manager they will assist in the coordination of employee management, cash register operations and inventory. They aim to provide customers with an outstanding shopping experience.
Key Accountabilities:
- Sales and “bottom-line” profits of the store.
- Assist in recruitment, hiring and training of employees.
- Assist with employee performance evaluations and improvement plans for employee development and motivation.
- Provide a positive working environment and handle employee issues appropriately and in a timely manner.
- Resolve customer problems or complaints by determining optimal solutions.
- Ensure interior and exterior of store is maintained to company standards.
- Utilize effective scheduling, to maximize productivity, profitability and margins.
- Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
- Provide exceptional customer service and ensure the employees also provide the same level of service.
- Coach sales team on sales techniques and operational duties.
- Ensure employee awareness of safety and emergency procedures
- Maintain adequate store supplies
- Manage store revenue, including cash handling.
- Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc.
- Successful candidates should be able to cite significant achievements, demonstrating their aptitude and motivation to handle all aspects of retail operational and merchandising management issues.
Skills Summary:
- Enjoy connecting with people and demonstrating an enthusiastic and positive attitude
- Proven sales ability and with strong willingness to drive team results
- Ability to take direction and lead a successful team in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire sales staff and customers to make purchases
- Ability to motivate and train staff to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, store staff, support teams and executive management
- Ability to handle physical requirements to accomplish daily responsibilities
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- This position does not have a remote worker option
- Models Loss Prevention control and compliance procedures
Athletic Dept. Retail Sales Associate, Full-Time (Coeur D'Alene)
Athletic Dept. Retail Sales Associate, Full-Time (Coeur D'Alene)
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman and Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives.
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales and customer service standards
- Ability to communicate effectively with customers, peers and management
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Bike/Ski Shop Technicians, Part-Time / Full-Time (Whitefish)
Bike/Ski Shop Technicians, Part-Time / Full-Time (Whitefish)
As a Retail Shop Technician, you serve a dual role of ensuring that our customers have a safe and rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a customer first service environment where your product knowledge, skills and training will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, performing testing and maintenance of both company owned and customer owned sporting equipment after meeting training and certification requirements. Maintain an always learning attitude to be open to new techniques and requirements in the interest of customer safety, providing product knowledge to our customers and working as part of a team to the overall customer and store needs. Retail Shop Technician may assist in product demonstrations offsite in support of store promotions and events.
Key Accountabilities:
- Customer service priority and availability to customers to answer questions and provide excellent customer service with rentals and demos and ability to diagnose and explain some basic technical issues
- Perform required equipment testing and basic maintenance of both company owned and customer owned sporting equipment
- Willingness to do what needs to be done to ensure customer satisfaction
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas - ensure shop is kept organized
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive
- Open to engaging with different associates, customers, and managers
- Ability to become certified in necessary equipment trainings as required and learn and execute proper techniques in equipment maintenance to provide a safe and positive customer experience
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers’ loyalty and referrals
- Ability to meet or exceed customer service standards.
- Ability to communicate effectively with customers, peers and management
- Team oriented with a general willingness to get the job at hand done
- Adherence to all company policies and loss prevention control and compliance procedures
Job Description and Details:
- Part-time 2-5 days/week 12 - 28 hours/week, Full time 4-5 days/week 36-40 hours. Must be available to evenings, weekends and holidays.
- $15-$17/ hour depending on prior experience and excellent benefits
- This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned
- Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift
- Ability to lift and carry at least 50 pounds and move about on the sales floor, ascends/descends a ladder as needed to access product and assist customers
- Operates specialized equipment for sporting goods maintenance that may require use of safety equipment ( safety glasses, gloves for example)
- This position requires ability to work in an environment with a moderate to high level of noise.
Clothing Retail Sales Associate, Part-Time / Full-Time (Kalispell, Whitefish, Coeur D'Alene)
Clothing Retail Sales Associate, Part-Time / Full-Time (Kalispell, Whitefish, Coeur D'Alene)
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus/ Tri-State Outfitters time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting cashier and selling standards and promoting the loyalty program while providing product knowledge to our customers and working as part of a team to maintain a clean, well-stocked, merchandised and customer ready sales floor to meet department and store objectives.
Key Accountabilities:
- Starting at $15-16.50/hr DOE and excellent benefits.
Job Description and Details:
- Prior sales experience is a plus. Part-time is 2-5 days/week 12 - 28 hours/week. Full-time is (4-5 days, 36-40 hrs/week). Must be available to work some evenings, weekends and holidays. Compensation: Full-time and Part-time available starting at $14-16/hr depending on experience and excellent benefits.
Firearms Sales Associate, Part-Time / Full-Time (Kalispell)
Firearms Sales Associate, Part-Time / Full-Time (Kalispell)
Sportsman & Ski Haus in Kalispell is seeking a full-time or part-time firearms expert to join our sales team. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting cashier and selling standards and promoting the loyalty program while providing product knowledge to our customers and working as part of a team to maintain a clean, well-stocked, merchandised and customer ready sales floor to meet department and store objectives. utdoor enthusiast with strong current product knowledge. Effective communication and excellent interpersonal skills are required.
Key Accountabilities:
- Excellence in customer service to create an inviting and comfortable setting for all customers and store visitors - we are a customer focused business that requires associate remain approachable
- Strong sense of pride and responsibility for the maintenance of department areas – shared responsibility for maintaining fixture and sales floor tidiness
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Demonstrate knowledge of firearms use this knowledge to assist customers with firearms and related product purchases
Job Description and Details:
- Part-time 2-5 days/week 12 - 28 hours/week. Full-time 4-5 days, 36-40 hrs/week
- $15-$16.50 hour depending on experience and excellent benefits
Footwear Retail Sales Associate, Part-Time / Full-Time (Kalispell, Whitefish, Coeur D'Alene)
Footwear Retail Sales Associate, Part-Time / Full-Time (Kalispell, Whitefish, Coeur D'Alene)
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives.
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, peers and management
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Job Description and Details:
- ***Must have some Friday, Saturday and Sunday availability.
- Part-time 2-5 days/week 12 - 28 hours/week. Full-time (4-5 days, 36-40 hrs/week),
- $15.00-$16.50/hour depending on experience and excellent benefits
Golf Dept. Retail Sales Associate, Part-Time / Full-Time (Coeur D'Alene)
Golf Dept. Retail Sales Associate, Part-Time / Full-Time (Coeur D'Alene)
Exciting opportunity to join the Sportsman Ski Haus team. Sportsman and Ski Haus in Coeur D' Alene is seeking a full-time Golf department salesperson to join our team. Ability to demonstrate golf equipment knowledge coupled with strong sales ability is required. Prior hard goods sales experience and knowledge of golf equipment is required. GOLF CLUB FITTING AND ABILITY TO GIVE GOLF LESSONS IS A PLUS. As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives. 40hrs/Wk $14-16 / hour. DOE
Job Description and Details:
- $14.00 - $16.00/HR DOE
Lead Action Sports Sales, Full-Time (Whitefish)
Lead Action Sports Sales, Full-Time (Whitefish)
Overview: The Action Sports Sales Lead directly supports the store managers in all the department’s day-to-day activities. Their role is to optimize department sales and profitability through employee training and development. They are highly knowledgeable in Action Sports products and a resource for customers and employees. The Lead Action Sports Sales will model Crown Enterprises selling procedures and place customer satisfaction and employee development as the cornerstones for their department’s success.
Key Accountabilities:
- Key Accountabilities: o Sales standards and achievement for the department. o Train and counsel employees. Schedule, organize and direct assignments. o Maintain, encourage, and possess “ownership mentality” of their department. o Provide a positive working environment and handle employee issues appropriately and in a timely manner. o Resolve customer problems or complaints by determining optimal solutions. o Ensure department and corresponding back stock areas are maintained to company standards. o Encourage department employees to take ownership for their performance and career development plans; follow up on a regular basis. o Provides and ensures exceptional customer service. o Communication and support of advertising. o Assist in coordination of events. o Conduct employee and team meetings as needed. o Ensure employee awareness of safety and emergency procedures. o Maintain adequate departmental supplies.
Skills Summary:
- Skills Summary: • 2-5 years related sales experience in hardware or related industry experience. • Enjoy connecting with people and demonstrating an enthusiastic and positive attitude • Basic knowledge and understanding of retail math principals • Ability to lead a successful team in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures • Demonstrate knowledge of department products and services, and use this knowledge to inspire sales staff and customers to make purchases • Ability to motivate and train staff to meet or exceed sales and customer service standards. • Ability to communicate effectively with customers, store staff, support teams and executive management • Ability to handle physical requirements to accomplish daily responsibilities • The ability to lift up to 50 pounds, and the willingness to get the job at hand done. • Models Loss Prevention control and compliance procedures
Job Description and Details:
- Full-time (4-5 days, 36-40 hrs/week), must be available to work some evenings, weekends and holidays.
- Full-Time with excellent benefits $17-$19/hr + depending on experience.
Lead Clothing and Footwear Sales Associate, Full-Time (Whitefish)
Lead Clothing and Footwear Sales Associate, Full-Time (Whitefish)
The Lead Clothing and Footwear Sales Associate directly supports the Store management in all the department’s day-to-day activities. Their role is to optimize department sales and profitability through employee training and development. They are highly knowledgeable in action sports products and a resource for customers and employees. The Lead Clothing and Footwear Sales Associate will model the company’s customer service and selling procedures and place customer satisfaction, sales floor readiness and employee development as the cornerstones for their department’s success.
Key Accountabilities:
- Provides and ensures exceptional customer service, sales achievement, product knowledge and sales floor readiness for the department.
- Assist in training of new and existing employees. May assist in scheduling, organizing and directing assignments within the department to support store management
- Maintain, encourage and possess “ownership mentality” of their department.
- Promote a positive customer focused environment and resolve customer problems or complaints by determining optimal solutions processing transactions to support customer needs
- Ensure sales floor department and corresponding back stock areas are maintained to company standards -including processing of markdowns, transfers, sales floor product preparation and stocking as needed
- Model company standards for customer service and selling standards for department employees and provided per to per coaching to support those standards -follow up on a regular basis.
- Work in support of store management to ensure execution and communication in support of advertising
- Assist in coordination of multiple sales events and provide direct support for their execution
- Maintain employee awareness of safety and emergency procedures and report any concerns
- Assist store management in maintaining adequate departmental supplies.
Skills Summary:
- 2-5 years related sales experience in clothing or footwear sales or related industry experience.
- Enjoy connecting with people and demonstrating an enthusiastic and positive attitude
- Basic knowledge and understanding of retail math principals and ability to utilize necessary technology
- Ability to support store management in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
- Demonstrate knowledge of department products and services, and use this knowledge to inspire sales staff and customers to make purchases with minimal returns
- Ability to motivate and train peers to meet or exceed sales and customer service standards.
- Ability to communicate effectively and professionally with customers, vendors and all co-workers.
- Ability to handle physical requirements to accomplish daily responsibilities
- Team oriented with a general willingness to get the job at hand done to meet company needs.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adherence to all company policies and loss prevention control and compliance procedures
- This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned
Job Description and Details:
- Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift
- Ability to lift and carry at least 25 pounds and move about on the sales floor, ascends/descends a ladder as needed to access product and assist customers
- Full-time (4-5 days, 36-40 hrs/week), must be available to work some evenings, weekends and holidays.
- Full-Time with excellent benefits $17-$19/hr + depending on experience.
Retail Cashier, Part-Time (Coeur D'Alene)
Retail Cashier, Part-Time (Coeur D'Alene)
As a Retail Cashier, you will be the first and last impression upon our customers and are expected to model the professional and friendly behavior that mirrors the company’s core values. Accuracy, effective communication and excellent customer service skills combine to provide that the customer has a most satisfying experience. Full attention and awareness to all customers to maintain a pleasant environment, help answer customer inquiries and deter theft. Friday, Saturday and Sunday availability is a plus. Some Holidays. $14.00 - $15.00 / HR DOE
Key Accountabilities:
- Greet each customer as they enter the store and thank them as they exit
- Answer phones promptly and professionally and direct calls to ensure minimum wait time
- Teamwork oriented with the ability to work in a product learning environment
- Review and offer rewards program to develop greater value and repeat customers
- Strong sense of pride and responsibility for the maintenance and organization of till areas
- Maintain high awareness of surroundings to provide safe and secure environment.
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Ability to operate POS system with accuracy and attention to detail
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed customer service standards.
- Ability to communicate effectively with customers, peers and management
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Must be able to stand for extended periods and bend repeatedly throughout shift
- Adhere to Loss Prevention control and compliance procedures
Job Description and Details:
- $14.00 - $16.00/HR DOE