We are proud to maintain an experienced, knowledgeable staff and always welcome applications from qualified individuals wishing to join our team. We offer an excellent benefits package including Health Insurance and an Employee Stock Ownership Program. Please apply in person with a completed employment application at either of our locations. An included resume is preferable. Crown Enterprises, Inc is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
How to apply:
Download the application or pick one up from customer service at any of our locations:
- 145 Hutton Ranch Road in Kalispell
- 6475 Highway 93 South in Whitefish (in the Mountain Mall)
- 213 West Ironwood Drive in Coeur d'Alene
- 1104 Pullman Road in Moscow (Tri-State Outfitters)
Applications may also be submitted via email to jobs@sportsmanskihaus.com. No phone inquiries please.
Open Positions:
Assistant Store Manager, Full-Time (Kalispell)
Assistant Store Manager, Full-Time (Kalispell)
Assistant Store Managers are the strong right hand to the store manager and responsible for the store's day-to-day activities. Their role is to optimize store sales and profitability. Under the direction of the store manager they will assist in the coordination of employee management, cash register operations and inventory. They aim to provide customers with an outstanding shopping experience.
Key Accountabilities:
- Sales and “bottom-line” profits of the store.
- Assist in recruitment, hiring and training of employees.
- Assist with employee performance evaluations and improvement plans for employee development and motivation.
- Provide a positive working environment and handle employee issues appropriately and in a timely manner.
- Resolve customer problems or complaints by determining optimal solutions.
- Ensure interior and exterior of store is maintained to company standards.
- Utilize effective scheduling, to maximize productivity, profitability and margins.
- Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
- Provide exceptional customer service and ensure the employees also provide the same level of service.
- Coach sales team on sales techniques and operational duties.
- Ensure employee awareness of safety and emergency procedures.
- Manage store revenue, including cash handling.
- Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc.
- Successful candidates should be able to cite significant achievements, demonstrating their aptitude and motivation to handle all aspects of retail operational and merchandising management issues.
Skills Summary:
- Enjoy connecting with people and demonstrating an enthusiastic and positive attitude
- Proven sales ability and with strong willingness to drive team results
- Ability to take direction and lead a successful team in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire sales staff and customers to make purchases
- Ability to communicate effectively with customers, store staff, support teams and executive management
- Ability to handle physical requirements to accomplish daily responsibilities
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Salaried, Full-time ( option to work 4 extended hours days or 5 day work week) must be available to work some evenings, weekends and holidays. Salary is $45k-$49k depending on experience level.
- Models Loss Prevention control and compliance procedures
Job Description and Details:
- This is a salaried full-time position with the option of 4 day, 10/hr shift schedule or a 5 day work week. Availability for night, weekends and some holidays is required.
- Pay range is $45-$49k+ annual depending on experience.
Camping Retail Sales Associate, Part-Time / Full-Time (Kalispell)
Camping Retail Sales Associate, Part-Time / Full-Time (Kalispell)
s a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives.
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, peers and management
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Job Description and Details:
- Part-time 2-5 days/week 12 - 28 hours/week. Full-time (4-5 days, 36-40 hrs/week), must be available to work some evenings, weekends and holidays.
- Full-time and Part-time available starting at $15-$16 and excellent benefits
Fishing Sales- Full Time, Full-Time (Kalispell)
Fishing Sales- Full Time, Full-Time (Kalispell)
It's hard to call it work when your job is to help people create their own fish stories and share your own. Work in the valley's premier fishing department alongside some of the most knowledgeable and entertaining fishing experts in the area. Share your passion for the sport and make money while you do. We are looking for a full-time sales person to join Sportsman & Ski Haus in our Kalispell location. Strong background in fishing, effective communication and excellent interpersonal skills are required. Part-time is 2-5 days/week 12 - 28 hours/week. Full-time is (4-5 days, 36-40 hrs/week). Must be available to work some evenings, weekends and holidays. Compensation: Full-time available starting at $15-16.50 /hr depending on experience and excellent benefits.
Hardware/Housewares Sales Associate, Part-Time (Moscow)
Hardware/Housewares Sales Associate, Part-Time (Moscow)
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Tri-State Outfitters time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting gold-star selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives. $14.00-$16.00/HR DOE
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales and customer service standards.
- Ability to communicate effectively with customers, peers and management
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Retail Cashier, Full-Time (Moscow)
Retail Cashier, Full-Time (Moscow)
As a Retail Cashier, you will be the first and last impression upon our customers and are expected to model the professional and friendly behavior that mirrors the company’s core values. Accuracy, effective communication and excellent customer service skills combine to provide that the customer has a most satisfying experience. Full attention and awareness to all customers to maintain a pleasant environment, help answer customer inquiries and deter theft.
Key Accountabilities:
- Greet each customer as they enter the store and thank them as they exit
- Answer phones promptly and professionally and direct calls to ensure minimum wait time
- Teamwork oriented with the ability to work in a product learning environment
- Review and offer rewards program to develop greater value and repeat customers
- Strong sense of pride and responsibility for the maintenance and organization of till areas
- Maintain high awareness of surroundings to provide safe and secure environment.
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Ability to operate POS system with accuracy and attention to detail
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed customer service standards.
- Ability to communicate effectively with customers, peers and management
- Ability to work a flexible schedule, including morning, evening, weekend and holiday availability
- Must be able to stand for extended periods and bend repeatedly throughout shift
- Adhere to Loss Prevention control and compliance procedures
Retail Store Manager, Full-Time (Moscow)
Retail Store Manager, Full-Time (Moscow)
The Store Manager is responsible for optimizing store sales and profitability in a customer first environment. Through direct input and delegation they coordinate employee management, cash register operations and inventory. The store manager directs a team that may include a combination of an assistant manager, area supervisors, cashiers and customer service, sales and operational team members and maintains ownership of delegated responsibilities through active training, goal setting and consistent coaching and follow up to ensure store success. Their overall aim to profitably provide customers with an outstanding shopping experience. Salary - DOE Full-Time (4 10 hour days) or (5 8 hours days) depending on preference Please submit Application and Resume by 3/15/2024
Key Accountabilities:
- Sales and “bottom-line” profits of the store.
- Maintain, encourage and possess “ownership mentality”
- Provide clear and consistent direction to all reports to achieve overall store and company goals
- Customer Service
- Provide exceptional customer service and ensure the employees also provide the same level of service.
- Resolve customer problems or complaints by determining optimal solutions and setting expectations for consistent execution
- Continuous oversight of employee /customer interactions to find opportunities for improvement
- Establish an expectation of empathy and sense of urgency for all customer interactions
- Employee Management
- Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.
- Communicate individual, department and store sales goals and coach employees on proper techniques to achieve and exceed goals and opportunities for improvement
- Develop and implement employee performance evaluations and improvement plans. Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
- Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.
- Administrative and Budgeting
- Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins. Review all department schedules to optimize staffing levels from an all store readiness view as well as individual department coverage
- Advertising and Promotions
- Participate actively in ad meetings and develop meaningful promotions to drive sales and customer interest
- Develop ongoing promotion plan and budget for customer events and sales promotion (exp. Ladies Night, Whitefish Lake Run, Fishing Derbies, Ski Cruncher, Customer Appreciation) Communicate, execute, and manage marketing and merchandising programs.
- Work directly with buyers to create promotions and develop merchandising strategies
- Conduct store meetings as needed communicate expectations or promote employee awareness
- Ensure employee awareness of safety and emergency procedures.
- Ensure interior and exterior of store is maintained to company standards.
- Schedule and manage annual inventory process
- Execute and monitor loss prevention and shrink programs in conjunction with loss prevention manager
- Set expectations of standards of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc.
Skills Summary:
- Enjoy connecting with people and demonstrating an enthusiastic and positive attitude • Knowledge and understanding of retail math principals • Ability to lead a successful team in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire sales staff and customers to make purchases • Ability to motivate and train staff to meet or exceed sales and customer service standards. • Ability to communicate effectively with customers, store staff, support teams and executive management
- Ability to handle physical requirements to accomplish daily responsibilities • Results orientated with a general willingness to get the job at hand done. • Ability to work a flexible schedule, including morning, evening and weekend availability
- This position does not have a remote worker option • Models Loss Prevention control and compliance procedures
- Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift • Ability to lift and carry at least 50 pounds and move about on the sales floor, ascends/descends a ladder as needed to access product and assist customers
Sporting Goods Sales Associate, Part-Time / Full-Time (Moscow)
Sporting Goods Sales Associate, Part-Time / Full-Time (Moscow)
Sporting Goods Sales Associate, Full Time / Part Time, Moscow The Sporting goods department sales associate is well-versed in camping, fishing and hunting department knowledge. Is highly knowledgeable in sporting goods products and is a resource for customers and fellow employees. The sales associate not only assists customers but also puts out merchandise from back stock and freight from receiving, keeping the department full and tidy.
Key Accountabilities:
- Customer service priority and selling priority
- Teamwork oriented with the ability to work in a learning environment
- Drive to meet and exceed performance expectations
- Strong sense of pride and responsibility for the maintenance of department areas
- Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
Skills Summary:
- Enjoy connecting with people and demonstrating an enthusiastic and positive attitude
- Demonstrate knowledge of department products and services.
- Ability to communicate effectively with customers, store staff
- Ability to handle physical requirements to accomplish daily responsibilities
- The ability to lift up to 50 pounds, and the willingness to get the job at hand done
- Open to engaging with different associates, customers, and managers
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Ability to meet or exceed sales and customer service standards.
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures