As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives. EXPERICENCE WITH BIKES AND KNOWLEDGE OF BIKE PRODUCT IS NEEDED.

Key Accountabilities:

• Customer service priority and selling priority
• Teamwork oriented with the ability to work in a learning environment
• Drive to meet and exceed performance expectations
• Strong sense of pride and responsibility for the maintenance of department areas
• Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
• Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
• Ability to meet or exceed sales and customer service standards.
• Ability to communicate effectively with customers, peers and management
• The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
• Ability to work a flexible schedule, including morning, evening and weekend availability
• Adhere to Loss Prevention control and compliance procedures

Job Description and Details:

• EXPERICENCE WITH BIKES AND KNOWLEDGE OF BIKE PRODUCT IS NEEDED.
• $15.00 - $16.50/HR Depending on experience
• Part-time 2-5 days/week 12 - 28 hours/week. Full-time (4-5 days, 36-40 hrs/week),

Assistant Store Managers are the strong right hand to the store manager and responsible for the store's day-to-day activities. Their role is to optimize store sales and profitability. Under the direction of the store manager they will assist in the coordination of employee management, cash register operations and inventory. They aim to provide customers with an outstanding shopping experience.

Key Accountabilities:

• Sales and “bottom-line” profits of the store.
• Assist in recruitment, hiring and training of employees.
• Assist with employee performance evaluations and improvement plans for employee development and motivation.
• Provide a positive working environment and handle employee issues appropriately and in a timely manner.
• Resolve customer problems or complaints by determining optimal solutions.
• Ensure interior and exterior of store is maintained to company standards.
• Utilize effective scheduling, to maximize productivity, profitability and margins.
• Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
• Provide exceptional customer service and ensure the employees also provide the same level of service.
• Coach and train sales team on sales techniques and operational duties.
• Ensure employee awareness of safety and emergency procedures.
• Manage store revenue, including cash handling.
• Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc.
• Successful candidates should be able to cite significant achievements, demonstrating their aptitude and motivation to handle all aspects of retail operational and merchandising management issues.

Skills Summary:

• Enjoy connecting with people and demonstrating an enthusiastic and positive attitude
• Proven sales ability and with strong willingness to drive team results
• Ability to take direction and lead a successful team in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire sales staff and customers to make purchases
• Ability to communicate effectively with customers, store staff, support teams and executive management
• Ability to handle physical requirements to accomplish daily responsibilities
• The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
• Salaried, Full-time ( option to work 4 extended hours days or 5 day work week) must be available to work some evenings, weekends and holidays. Salary is $45k-$49k depending on experience level.
• Models Loss Prevention control and compliance procedures

Job Description and Details:

• This is a salaried full-time position with the option of 4 day, 10/hr shift schedule or a 5 day work week. Availability for night, weekends and some holidays is required.
• Pay range is $55-$59k annual depending on experience.

As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman and Ski Haus time after time. A background in team or individual sports is preferred. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives.

Key Accountabilities:

• Customer service priority and selling priority
• Teamwork oriented with the ability to work in a learning environment
• Drive to meet and exceed performance expectations
• Strong sense of pride and responsibility for the maintenance of department areas
• Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
• Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
• Ability to meet or exceed sales and customer service standards
• Ability to communicate effectively with customers, peers and management
• The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
• Ability to work a flexible schedule, including morning, evening and weekend availability
• Adhere to Loss Prevention control and compliance procedures

Job Description and Details:

• Part-time 2-5 days/week 12 - 28 hours/week. Full-time (4-5 days, 36-40 hrs/week), must be available to work some evenings, weekends and holidays.
• Full-time and Part-time available starting at $15-$16.50/ hour and excellent benefits

As a Retail Shop Technician, you serve a dual role of ensuring that our customers have a safe and rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a customer first service environment where your product knowledge, skills and training will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, performing testing and maintenance of both company owned and customer owned sporting equipment after meeting training and certification requirements. Maintain an always learning attitude to be open to new techniques and requirements in the interest of customer safety, providing product knowledge to our customers and working as part of a team to the overall customer and store needs. Retail Shop Technician may assist in product demonstrations offsite in support of store promotions and events.

Key Accountabilities:

• Customer service priority and availability to customers to answer questions and provide excellent customer service with rentals and demos and ability to diagnose and explain some basic technical issues
• Perform required equipment testing and basic maintenance of both company owned and customer owned sporting equipment
• Willingness to do what needs to be done to ensure customer satisfaction
• Teamwork oriented with the ability to work in a learning environment
• Drive to meet and exceed performance expectations
• Strong sense of pride and responsibility for the maintenance of department areas - ensure shop is kept organized

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive
• Open to engaging with different associates, customers, and managers
• Ability to become certified in necessary equipment trainings as required and learn and execute proper techniques in equipment maintenance to provide a safe and positive customer experience
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers’ loyalty and referrals
• Ability to meet or exceed customer service standards.
• Ability to communicate effectively with customers, peers and management
• Team oriented with a general willingness to get the job at hand done
• Adherence to all company policies and loss prevention control and compliance procedures

Job Description and Details:

• Part-time 2-5 days/week 12 - 28 hours/week, Full time 4-5 days/week 36-40 hours. Must be available to evenings, weekends and holidays.
• $15-$17/ hour depending on prior experience and excellent benefits
• This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned
• Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift
• Ability to lift and carry at least 50 pounds and move about on the sales floor, ascends/descends a ladder as needed to access product and assist customers
• Operates specialized equipment for sporting goods maintenance that may require use of safety equipment ( safety glasses, gloves for example)
• This position requires ability to work in an environment with a moderate to high level of noise.

Sportsman & Ski Haus in Kalispell is seeking a part -time or full-time archery expert/ Bow tech / hunting specialist to join our sales team. Previous experience with strong current product knowledge preferred. Effective communication and excellent interpersonal skills are required. Part-time is 2-5 days/week 12 - 28 hours/week. Full-time is (4-5 days, 36-40 hrs/week). Must be available to work some evenings, weekends and holidays. Compensation: Full-time and Part-time available starting at $16.50-18/hr depending on prior experience and certifications and excellent benefits.

Sportsman & Ski Haus in Kalispell is seeking a part-time firearms expert to join our sales team. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting cashier and selling standards and promoting the loyalty program while providing product knowledge to our customers and working as part of a team to maintain a clean, well-stocked, merchandised and customer ready sales floor to meet department and store objectives. utdoor enthusiast with strong current product knowledge. Effective communication and excellent interpersonal skills are required.

Key Accountabilities:

• Excellence in customer service to create an inviting and comfortable setting for all customers and store visitors - we are a customer focused business that requires associate remain approachable
• Strong sense of pride and responsibility for the maintenance of department areas – shared responsibility for maintaining fixture and sales floor tidiness

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
• Demonstrate knowledge of firearms use this knowledge to assist customers with firearms and related product purchases

Job Description and Details:

• Part-time is 2-5 days/week 12 - 28 hours/week. Full-time is (4-5 days, 36-40 hrs/week).Some nights, weekends and holidays availability is required.
• $16-$17.00 hour depending on experience and excellent benefits

As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives.

Key Accountabilities:

• Customer service priority and selling priority
• Teamwork oriented with the ability to work in a learning environment
• Drive to meet and exceed performance expectations
• Strong sense of pride and responsibility for the maintenance of department areas
• Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
• Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
• Ability to meet or exceed sales and customer service standards.
• Ability to communicate effectively with customers, peers and management
• The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
• Ability to work a flexible schedule, including morning, evening and weekend availability
• Adhere to Loss Prevention control and compliance procedures

Job Description and Details:

• ***Must have some Friday, Saturday and Sunday availability.
• Part-time 2-5 days/week 12 - 28 hours/week. Full-time (4-5 days, 36-40 hrs/week),
• $15.00-$16.50/hour depending on experience and excellent benefits

As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus/ Tri-State Outfitters time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting cashier and selling standards and promoting the loyalty program while providing product knowledge to our customers and working as part of a team to maintain a clean, well-stocked, merchandised and customer ready sales floor to meet department and store objectives.

Key Accountabilities:

• Excellence in customer service to create an inviting and comfortable setting for all customers and store visitors - we are a customer focused business that requires associate remain approachable
• Correct and consistent use of selling standards and our sales training methodology to attain sales goals in a customer advocate style designed to meet consumer needs and minimize returns
• Providing courteous cashier and customer service skills as needed to support the proper staffing needs of the store and allow for frictionless experience for the customer
• Teamwork oriented with the ability and willingness to work where needed in a learning environment
• Drive to meet and exceed performance expectations in sales and operational needs
• Strong sense of pride and responsibility for the maintenance of department areas – shared responsibility for maintaining fixture and sales floor tidiness
• Ensure sales floor department and corresponding back stock areas are maintained to company standards -including processing of markdowns, transfers, sales floor product preparation and stocking as needing
• Perform scheduled scans in pegged areas to optimize sales floor stocking
• Maintain active and engaged approach at all times and minimize activities that detract from that need

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
• Ability to work in various departments throughout the store, and engaging with different associates, customers, and managers
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures while maintaining positive behaviors
• Possess general math skills and ability to learn and effectively use technology to assist customers with product, special orders, process transactions and returns
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases with minimal returns
• Ability to meet or exceed sales, cashier and customer service standards
• Ability to professionally communicate and listen effectively with customers, peers and management
• General willingness to get the job at hand done to meet company needs
• Ability to work a flexible schedule, including morning, evening and weekend availability
• This position does not have a remote worker option
• Adherence to all company policies and loss prevention control and compliance procedures
• This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned
• Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift
• Ability to lift and carry at least 25 pounds and move about on the sales floor, ascends/descends a ladder as needed to access product and assist customers

As the Retail Cashier and Customer Service Lead, you will lead a team charged with creating a lasting and valuable impression upon our customers. The team leader is an exceptional communicator and is expected to model the professional and friendly behavior that mirrors the company’s core values. Accuracy, effective communication, excellent interpersonal and problem-solving skills combine to provide that the team delivers the customer a most satisfying experience. This position will lead by example with full attention and awareness of all customers is expected to maintain a pleasant environment. The lead is expected to seek answers to employee and customer inquiries and find resolution to problems to create lasting customers and deter theft. compensation: $17.00 + HR DOE

Key Accountabilities:

• Provides full-spectrum cashier and customer service training and re-training as needed for associate
• Assists in intraday scheduling of cashier and customer service staff designed to meet the needs of our customers and provide minimum wait times ( Kalispell only due to separation of areas)
• Acts as new hire coaching assist for managers to all-store team with new hire onboarding (assists with new hire checklist, Celerant and team basics) Provide consistent training to all new hires and act as the main point of new process training for existing employees
• Conducts regular return, licensing, special order processing and house account charge audits to ensure proper processing and provides re-training as needed to ensure best customer experience.
• Maintains proper backstock of supplies for cashier and customer service needs and communicates in a timely manner for reorders to maintain proper store supply needs
• Assists with cashier and customer service hiring through narrowing potential interview candidates and being a first assist in interviews to the hiring manager
• Keeps a constant focus on improving the cashier and customer service experience from a customer, employee and store needs perspective – identifies and rolls out processes to improve and engage the staff while improving the customer experience (non-invasive side projects for downtime)
• Assists with communication to Cashiers and Customer service staff for sale pricing issues/changes
• Communicates cashier and customer service needs to store managers
• Teamwork oriented with the ability to work in a product learning environment
• Strong sense of pride and responsibility for the maintenance and organization of counter areas
• Maintain organized back stock area of transfers and special orders
• Maintain high awareness of surroundings to provide safe and secure environment

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive behavior
• Ability to operate POS system with accuracy and attention to detail
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Ability to lead a successful team in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
• Ability to meet or exceed customer service standards.
• Ability to communicate effectively with customers, peers and management
• Ability to work a flexible schedule, including morning, evening and weekend availability as business needs require
• This position does not have a remote worker option.
• Adherence to all company policies and loss prevention control and compliance procedure
• This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned
• Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift
• Ability to lift up to 25 pounds and carry items short distances
• Crown Enterprises, Inc is an employee owned, Equal Opportunity Employer, committed to a diverse and inclusive work environment.