Sportsman & Ski Haus is seeking athletics department salespeople to join our teams. Ability to demonstrate athletics department knowledge coupled with strong sales ability is required. Prior hard goods sales experience and knowledge of team sports equipment, frisbee golf, athletic training equipment and athletic braces preferred. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives.

Key Accountabilities:

• Customer service priority and selling priority
• Teamwork oriented with the ability to work in a learning environment
• Drive to meet and exceed performance expectations
• Strong sense of pride and responsibility for the maintenance of department areas
• Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
• This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned.

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
• Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
• Ability to meet or exceed sales and customer service standards
• Ability to communicate effectively with customers, peers and management
• Adhere to Loss Prevention control and compliance procedures

Job Description and Details:

• Ability to handle physical requirements to accomplish daily responsibilities.
• Ability to lift and carry at least 50 pounds and move about on the sales floor, ascends/descends a ladder as needed to access product and assist customers. Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift and maintain a willingness to get the job at hand done.
• Part-time: 2-5 days/week 12-28 hrs/week. Full-time: 4-5 days, 38-40 hrs/week.
• Position requires schedule flexibility that includes evenings, weekends and holidays to support business needs.
• Starting at $15-$16.50/ hour depending on experience and excellent benefits.

As a Retail Sales Associate / Retail Shop Technician I, you serve a dual role of ensuring customers have a safe and rewarding experience that will keep them coming back to Sportsman & Ski Haus/ Tri-State Outfitters time after time. Your responsibilities include demonstrating OUTSTANDING customer service skills, meeting cashier and selling standards, promoting the loyalty program while providing product knowledge to our customers, performing testing and maintenance of both company owned and customer owned sporting equipment after meeting training and certification requirements, and working as part of a team to maintain a clean, well-stocked, merchandised and customer ready sales floor to meet department and store objectives. $16.50- $18.00 DOE

Key Accountabilities:

• Excellence in customer service to create an inviting and comfortable setting for all customers and store visitors while remaining approachable, active and engaged at all times
• Correct and consistent use of selling standards and sales training methodology to attain sales goals, meet consumer needs and minimize returns
• Providing courteous cashier and customer service skills as needed to support the proper staffing needs of the store and allow for frictionless experience for the customer
• Perform required equipment testing and basic maintenance of both company owned and customer owned sporting equipment
• Drive to meet and exceed performance expectations in sales and operational needs
• Strong sense of pride and responsibility for maintaining fixture and sales floor tidiness, department areas, back stock areas and keeping the shop organized
• Perform scheduled scans in pegged areas to optimize sales floor stocking

Skills Summary:

• Ability to become certified in necessary equipment trainings as required and learn and execute proper techniques in equipment maintenance to provide a safe and positive customer experience
• Possess general math skills and ability to learn and effectively use technology to assist customers with product, special orders, process transactions and returns
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases with minimal returns, loyalty and referrals
• Ability to work a flexible schedule, including morning, evening and weekend availability
• This position does not have a remote worker option
• Adherence to all company policies and loss prevention control and compliance procedures
• Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift
• Ability to lift and carry at least 50 pounds and move about on the sales floor, ascends/descends a ladder as needed to access product and assist customers
• Operates specialized equipment for sporting goods maintenance that may require use of safety equipment (safety glasses, gloves for example)
• Ability to work in an environment with a moderate to high level of noise.

***Must have weekend availability*** As a Retail Cashier and Customer Service Associate you will be the first and last impression upon our customers and are expected to model the professional and friendly behavior that mirrors the company’s core values. Accuracy, effective communication and excellent customer service skills combine to provide that the customer has a most satisfying experience. Full attention and awareness of all customers is expected to maintain a pleasant environment. Representatives are expected to seek answers to customer inquiries, find resolution to problems to create lasting customers and deter theft. Cashiers and Customer Service Associates are expected to engage in activities as directed to maintain a customer ready sales floor. Crown Enterprises, Inc is an employee owned, Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Key Accountabilities:

• Greet each customer as they enter the customer service area for assistance and thank them as they exit
• Answer phones promptly and professionally and direct calls to ensure minimum wait time
• Teamwork oriented with the ability to work in a product learning environment
• Review and offer rewards program to develop greater value and repeat customers
• Strong sense of pride and responsibility for the maintenance and organization of counter areas
• Maintain organized back stock area of transfers and special orders
• Maintain high awareness of surroundings to provide safe and secure environment
• This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
• Ability to operate the POS system with accuracy and attention to detail
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
• Ability to meet or exceed customer service standards.
• Ability to communicate effectively with customers, peers and management
• Ability to work a flexible schedule, including morning, evening and weekend availability
• General willingness to get the job at hand done to meet company needs
• This position does not have a remote worker option.
• Adherence to all company policies and loss prevention control and compliance procedures
• Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift.

Job Description and Details:

• Starting at $15-17.00/hr depending on experience and excellent benefits.
• Ability to lift up to 25 pounds and carry items short distances.
• Part-time: 2-5 days/week 12-28 hrs/week. Full-time: 4-5 days, 38-40 hrs/week.
• Position requires schedule flexibility that includes evenings, weekends and holidays to support business needs.

As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus/ Tri-State Outfitters time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting cashier and selling standards and promoting the loyalty program while providing product knowledge to our customers and working as part of a team to maintain a clean, well-stocked, merchandised and customer ready sales floor to meet department and store objectives.

Key Accountabilities:

• Excellence in customer service to create an inviting and comfortable setting for all customers and store visitors - we are a customer focused business that requires associate remain approachable
• Correct and consistent use of selling standards and our sales training methodology to attain sales goals in a customer advocate style designed to meet consumer needs and minimize returns
• Providing courteous cashier and customer service skills as needed to support the proper staffing needs of the store and allow for frictionless experience for the customer
• Teamwork oriented with the ability and willingness to work where needed in a learning environment
• Drive to meet and exceed performance expectations in sales and operational needs
• Strong sense of pride and responsibility for the maintenance of department areas – shared responsibility for maintaining fixture and sales floor tidiness
• Ensure sales floor department and corresponding back stock areas are maintained to company standards -including processing of markdowns, transfers, sales floor product preparation and stocking as needing
• Perform scheduled scans in pegged areas to optimize sales floor stocking
• Maintain active and engaged approach at all times and minimize activities that detract from that need
• This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
• Ability to work in various departments throughout the store, and engaging with different associates, customers, and managers
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures while maintaining positive behaviors
• Possess general math skills and ability to learn and effectively use technology to assist customers with product, special orders, process transactions and returns
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases with minimal returns
• Ability to meet or exceed sales, cashier and customer service standards
• Ability to professionally communicate and listen effectively with customers, peers and management
• General willingness to get the job at hand done to meet company needs
• Adherence to all company policies and loss prevention control and compliance procedures
• Ability to lift and carry at least 25 pounds and move about on the sales floor, ascends/descends a ladder as needed to access product and assist customers. Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift and maintain a willingness to get the job at hand done.

Job Description and Details:

• Part-time: 2-5 days/week 12-28 hrs/week. Full-time: 4-5 days, 38-40 hrs/week.
• Position requires schedule flexibility that includes evenings, weekends and holidays to support business needs.
• Starting at $15-17.00/hr depending on experience and excellent benefits.

As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a dynamic selling environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting selling standards and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives.

Key Accountabilities:

• Customer service priority and selling priority
• Teamwork oriented with the ability to work in a learning environment
• Drive to meet and exceed performance expectations
• Strong sense of pride and responsibility for the maintenance of department areas
• Ensure sales floor readiness for customers to include restocking and assistance with new product arrivals to prepare for sale as needed
• This description reflects management’s assignment of essential functions; it does not restrict the tasks that may be assigned.

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
• Open to working in various departments throughout the store, and engaging with different associates, customers, and managers
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
• Ability to meet or exceed sales and customer service standards.
• Ability to communicate effectively with customers, peers and management
• The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
• Ability to work a flexible schedule, including morning, evening and weekend availability
• Adhere to Loss Prevention control and compliance procedures

Job Description and Details:

• Ability to lift and carry at least 50 pounds and move about on the sales floor, ascends/descends a ladder as needed to access products and assist customers. Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift and maintain a willingness to get the job at hand done.
• Part-time: 2-5 days/week 12-28 hrs/week. Full-time: 4-5 days, 38-40 hrs/week.
• Position requires schedule flexibility that includes evenings, weekends and holidays to support business needs.
• Starting at $15-$17.00/ hour depending on experience and excellent benefits.

As a Retail Shop Technician, you serve a dual role of ensuring that our customers have a safe and rewarding experience that will keep them coming back to Sportsman & Ski Haus time after time. You will become a part of a customer first service environment where your product knowledge, skills and training will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, performing testing and maintenance of both company owned and customer owned sporting equipment after meeting training and certification requirements. Maintain an always learning attitude to be open to new techniques and requirements in the interest of customer safety, providing product knowledge to our customers and working as part of a team to the overall customer and store needs. Retail Shop Technician may assist in product demonstrations offsite in support of store promotions and events. The positional is not seasonal. Previous tech experience is highly preferred, but will consider someone with extensive knowledge of bike and ski maintenance and ability to learn. Effective communication, willingness to work as team and excellent interpersonal skills are essential. Must be dependable and like working in a great environment.

Key Accountabilities:

• Customer service priority and availability to customers to answer questions and provide excellent customer service with rentals and demos and ability to diagnose and explain some basic technical issues
• Perform required equipment testing and basic maintenance of both company owned and customer owned sporting equipment
• Willingness to do what needs to be done to ensure customer satisfaction
• Teamwork oriented with the ability to work in a learning environment
• Drive to meet and exceed performance expectations
• Strong sense of pride and responsibility for the maintenance of department areas - ensure shop is kept organized
• This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned.

Skills Summary:

• Enjoy connecting with customers and demonstrating an enthusiastic and positive
• Open to engaging with different associates, customers, and managers
• Ability to become certified in necessary equipment trainings as required and learn and execute proper techniques in equipment maintenance to provide a safe and positive customer experience
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Demonstrate knowledge of store products and services, and use this knowledge to inspire customers’ loyalty and referrals
• Ability to meet or exceed customer service standards.
• Ability to communicate effectively with customers, peers and management
• Team oriented with a general willingness to get the job at hand done
• Adherence to all company policies and loss prevention control and compliance procedures
• Ability to lift and carry at least 50 pounds and move about on the sales floor, ascends/descends a ladder as needed to access products and assist customers. Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift and maintain a willingness to get the job at hand done.
• Operates specialized equipment for sporting goods maintenance that may require use of safety equipment ( safety glasses, gloves for example)

Job Description and Details:

• This position requires ability to work in an environment with a moderate to high level of noise.
• Part-time: 2-5 days/week 12-28 hrs/week. Full-time: 4-5 days, 38-40 hrs/week.
• Position requires schedule flexibility that includes evenings, weekends and holidays to support business needs.
• Starting at $16-$17.50/ hour depending on experience and excellent benefits.